Frequently Asked Questions
Find answers to common questions about Remente for Business.
Is employee usage anonymous?
Yes, absolutely. All individual employee data is completely anonymous. Managers and HR only see aggregated, anonymized data for their teams. We never share individual usage patterns, journal entries, or personal goals with employers.
How long does it take to get started?
You can be up and running within 7 business days. After you submit the onboarding form, we create your admin account and send login credentials. Your employees can start using the app as soon as you invite them.
Do we need training to use Remente?
No formal training is required. The app has built-in onboarding for employees, and the admin dashboard is intuitive. That said, we provide setup guides, best practices, and support to help you get the most out of Remente. Enterprise customers can request on-site training workshops.
What's the difference between Leader and Team?
Leader is designed for leadership and early intervention (up to 50 employees) and includes Health Check surveys, leadership dashboards, and team analytics. Team is our most popular package with unlimited employees, all Leader features, plus the complete wellness app for employees. Most organizations choose Team for the complete solution.
Can we try Remente before committing?
Yes. We offer a pilot program where you can test Remente with a small group before rolling it out company-wide. Contact us to discuss pilot options.
Is Remente GDPR compliant?
Yes, Remente is fully GDPR compliant. All data is stored on EU-based servers, and we follow strict data protection protocols. Employee data is anonymous and aggregated. You can read more on our Trust & Privacy page.
What languages is Remente available in?
The mobile application supports English, Swedish, German, Italian, Spanish, Greek, and Hungarian. Health Check surveys are available in English, Swedish, German, Spanish, French, Italian, Greek, Hungarian, Dutch, and Turkish. Health Check analytics are currently available in English and Swedish.
How do Health Check surveys work?
Health Check surveys are short wellbeing assessments sent to employees at regular intervals (you choose the frequency). Employees complete them anonymously in the app. Results are aggregated and shown in your analytics dashboard, giving you insights into stress levels, engagement, and wellbeing trends.
What support do you provide?
Leader customers receive email support. Team customers get priority support and a dedicated account manager. Enterprise customers have a dedicated success team with guaranteed response times (SLA).